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Product Support

Frequently Asked Questions — FAQs related to a variety of Dialog's products and services

User Guides — User Guides provide a wealth of information to all users on the features and functionality of the various product interfaces. They cover such topics as training, searching, account administration, and pricing.

Technical Documents and Tutorials — Information on features and use of Dialog products and services.

Downloads — Easy access to all software, patches, and other product-related downloads.

ERASM (Electronic Redistribution and Archiving) Service — electronically store and redistribute copies of Dialog search results to coworkers in your organization.

Pricing — Current pricing documentation for Dialog's products and services

Connecting to Dialog Online Services — Common TCP/IP protocols for accessing Dialog services.


Search Aids — In-depth tips and techniques for refining your search strategies

Training — Information on classroom training as well as online learning resources

Help Desks — Contact information for Dialog's Knowledge Centers around the world

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