Thomson Scientific Document Solution
TSDOC

SCOPE OF SERVICE

Thomson Scientific Document Solution supplies articles from over 8,900 journal titles for a rolling 5 back-years plus the current year.

Thomson Scientific Document Solution provides 600 dpi scanned copies of articles, as well as tear sheets — original pages torn directly from the journal (if requested).

OPTIONS AVAILABLE

• Standard Service: Orders are shipped by first class mail or faxed. 24-hour turnaround is guaranteed for any documents filled from their in-house collection.
  
  
• Same-day fax (U.S.A./Canada/Mexico only) — $10.00/article



• 30-minute fax (U.S.A./Canada/Mexico only) — $20.00/article



• Federal Express to U.S.A./Canada/Mexico (international rates vary)
• Up to 3 lbs — $8.00/package

CHARGES AND TERMS

• Standard Credit Card Billing:
  • $18.00 plus copyright
  • order placed through TS Doc website: www.tsdoc.com
• TS Doc Account Pricing:
  • $12 plus copyright
  • Invoiced Monthly or Deposit Accounts: You can set up a deposit account by sending a check for a minimum of $5000.00. Thomson Scientific Document Solution then draws on your account as your orders are fulfilled. Each time you order, you will be sent a statement showing your account balance.
  • Volume Discounts: Thomson Scientific Document Solution offers discount pricing for high-volume customers. Please contact Thomson Scientific Document Solution for more information.
  • Contact TS Doc (details below) to set up an account.

CONTACT

Once the order has been retrieved by Thomson Scientific Document Solution and a date and time appear in the LIST TRANSMITTED column, any questions concerning TSDOC orders should be directed to:

Thomson Scientific Document Solution
3501 Market St.
Philadelphia, PA 19104
Telephone: 1-800-603-4367 (tollfree) or (203) 423-2176
Fax: (424) 653-1206
Customer Service:
To place an order:
URL: http://www.tsdoc.com

Revised April 2008

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